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RETURNS POLICY & PROCEDURE - EFFECTIVE JAN 1st 2011

General Info:

•  You are responsible for inspecting your order immediately upon receipt
•  All return requests MUST be submitted WITHIN 7 DAYS of receiving your order.
•  You may NOT return items without an MRA (Merchandise Return Authorization) number.
•  All return items must be received within 1 month of return approval.
•  A 20% Restocking Fee will be applied to all returned items except if you are requesting to exchange an item of at least the same value, the normal 20% restocking fee will be waived, but costs to re-ship will apply.
•  You are responsible for return shipping costs but you may ship via USPS, UPS or FedEx.
•  Errors on our part will be refunded or exchanged only after we have inspected returned items. Defects or mistakes must be reported within 7 days of receiving your order.
•  Shipping charges on return items are non refundable, including free shipping orders.
•  International shipping charges are not refundable on returned items.
•  NO RETURNS are accepted on items you have used, washed, or damaged, including damage to product packaging.
•  If you are not sure about a product color, please request sample color swatches - disputes about color are subjective and a 20% restock fee will apply.


Return Procedure:

•  Retrieve your original purchase receipt that was emailed to you.
•  Click reply and include (copy & paste) one of the following reasons that you are returning the merchandise.


PLEASE COPY AND PASTE ONE OF THESE REASONS INTO YOUR EMAIL

Reasons For Returning:

1. Do Not Like Item.
2. Damaged or Faulty Item.
3. Received Incorrect Item.
4. Ordered Incorrect Item.
5. Missing Item(s).


PLEASE COPY AND PASTE ONE OF THESE REFUND TYPES INTO YOUR EMAIL

Preferred Refund Type:

1. Exchange Item.
2. Refund Credit Card.


•  You can also include any additional comments regarding missing or incorrect items and/or the date by which you need replacement items.
•  You will receive an email response WITHIN 2 BUSINESS DAYS regarding your return.
•  Please add customer.service@tableclothsforless.com to your SPAM or Junk mail exceptions.
•  If you have not received a response within this time frame, contact us immediately.
•  DO NOT return items before receiving a response from our returns department or your items will be refused.
•  After receiving a response, clearly print the MRA# above our address on the return packaging and ship the items back to us.
•  When your items are received and inspected you will be refunded or exchanged items sent.
•  Refunds for returned items or cancelled orders can take up to 30 days to process.


Gift Cards: (Effective December, 11th 2012)

What's the best gift for the holidays, or any special occassion, or even just to say thanks? a TableclothsForLess.com Gift Card. Choose from standard amounts and your family and friends can use the Gift Card for merchandise at TableclothsForLess.com. Shipping is free. Please allow 5 to 8 business days for delivery. For rush delivery, please call 1-949-800-6968. An additional charge will be applied for rush delivery, we regret that this item cannot be shipped to PO Boxes.

•  TableclothsForLess.com Gift Cards have no fees and they are redeemable for an entire year, and SHIPPING IS FREE.
•  What is the best gift anytime? a TableclothsForLess.com Gift Card. No fees. Good for 1 year.
•  Send any Gift Card image in 3 different ways; send by mail, email or via text message.
•  Gift Cards can only be used online, but you can add a personalized message during Checkout.
•  Please allow 5 to 8 business days for delivery of physical Gift Cards..
•  Overnight or other rush delivery is available. An additional charge will be applied.


Return Details:

This item cannot be returned, please note that TableclothsForLess.com Gift Cards may require a signature at the time of delivery if:

•  Overnight Shipping or Express Shipping is selected during checkout.
•  Gift card order totals $200 or more.
•  Order contains 5 or more gift cards.


Disclaimer:

Gift Cards can be redeemed for merchandise at TableclothsForLess.com, they cannot be redeemed for cash or credit except where required by law. They have no value until purchased.