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General Info:

•  You are responsible for inspecting your order immediately upon receipt
•  All return requests MUST be submitted WITHIN 7 DAYS of receiving your order.
•  You may NOT return items without an MRA (Merchandise Return Authorization) number.
•  All return items must be received within 1 month of return approval.
•  A 20% Restocking Fee will be applied to all returned items except if you are requesting to exchange an item of at least the same value, the normal 20% restocking fee will be waived, but costs to re-ship will apply.
•  You are responsible for return shipping costs but you may ship via USPS, UPS or FedEx.
•  Errors on our part will be refunded or exchanged only after we have inspected returned items. Defects or mistakes must be reported within 7 days of receiving your order.
•  Shipping charges on return items are non refundable, including free shipping orders.
•  International shipping charges are not refundable on returned items.
•  NO RETURNS are accepted on items you have used, washed, or damaged, including damage to product packaging.
•  If you are not sure about a product color, please request sample color swatches - disputes about color are subjective and a 20% restock fee will apply.

Return Procedure:

•  Retrieve your original purchase receipt that was emailed to you.
•  Click reply and include (copy & paste) one of the following reasons that you are returning the merchandise.


Reasons For Returning:

1. Do Not Like Item.
2. Damaged or Faulty Item.
3. Received Incorrect Item.
4. Ordered Incorrect Item.
5. Missing Item(s).


Preferred Refund Type:

1. Exchange Item.
2. Refund Credit Card.

•  You can also include any additional comments regarding missing or incorrect items and/or the date by which you need replacement items.
•  You will receive an email response WITHIN 2 BUSINESS DAYS regarding your return.
•  Please add to your SPAM or Junk mail exceptions.
•  If you have not received a response within this time frame, contact us immediately.
•  DO NOT return items before receiving a response from our returns department or your items will be refused.
•  After receiving a response, clearly print the MRA# above our address on the return packaging and ship the items back to us.
•  When your items are received and inspected you will be refunded or exchanged items sent.
•  Refunds for returned items or cancelled orders can take up to 30 days to process.

Gift Cards: (Effective December, 11th 2012)

What's the best gift for the holidays, or any special occassion, or even just to say thanks? a Gift Card. Choose from standard amounts and your family and friends can use the Gift Card for merchandise at Shipping is free. Please allow 5 to 8 business days for delivery. For rush delivery, please call 1-949-800-6968. An additional charge will be applied for rush delivery, we regret that this item cannot be shipped to PO Boxes.

• Gift Cards have no fees and they are redeemable for an entire year, and SHIPPING IS FREE.
•  What is the best gift anytime? a Gift Card. No fees. Good for 1 year.
•  Send any Gift Card image in 3 different ways; send by mail, email or via text message.
•  Gift Cards can only be used online, but you can add a personalized message during Checkout.
•  Please allow 5 to 8 business days for delivery of physical Gift Cards..
•  Overnight or other rush delivery is available. An additional charge will be applied.

Return Details:

This item cannot be returned, please note that Gift Cards may require a signature at the time of delivery if:

•  Overnight Shipping or Express Shipping is selected during checkout.
•  Gift card order totals $200 or more.
•  Order contains 5 or more gift cards.


Gift Cards can be redeemed for merchandise at, they cannot be redeemed for cash or credit except where required by law. They have no value until purchased.